Refund policy
All sales are final.
Because our products are consumable foods and supplements, we do not accept returns or exchanges, and we do not offer refunds for change of mind, taste preference, or results.
Damaged, defective or incorrect orders: If your order arrives damaged, defective, or different from what you ordered, or never arrives, email sales@turmericinnovations.com within 14 days of delivery (or of the expected delivery date). Include your order number and a photo of the problem where possible. We will send a replacement or, if a replacement isn’t available, refund the affected items. We may ask you to dispose of the product rather than return it.
Cancellations: You may ask to cancel an order by emailing us before it ships. Once an order has shipped, it cannot be cancelled.
Approved refunds go back to your original payment method. Your bank may take several business days to post them.
Nothing in this policy limits any rights you have under applicable law that cannot be waived.